Bad Ideas in Web Governance

Notes on wrangling content and authors

February 22, 2016

Notes from a presentation by Jason Strohm, Clarion University of Pennsylvania.

Great snapshots and anecdotes about challenges of Clarion website from day 1. (in the ’90s)
Took ~20 years to figure out how to govern content and align strategy across University. Even if launch a great website, content authors diverged from intended design/experience.
Relationships and trust is key way to keep stakeholders aligned.